We provide a service to major central heating service contractors, landlords, independent heating engineers, insurance companies and the general public. Please contact us for any requirements you have - trade customers across the UK and Europe can enjoy amazing bulk discount prices.PLEASE BE AWARE THAT WE CANNOT GUARANTEE TRANSIT OR DELIVERY TIMES. AFTER A PARCEL LEAVES US, WE HAVE NO CONTROL OVER ANY DISRUPTION OR DELAY TO POSTAL AND COURIER DELIVERY SERVICES.
WE ALWAYS EMAIL CUSTOMERS TO ADVISE THE CONSIGNMENT REFERENCE NUMBER OF PARCELS AS THEY LEAVE US, SO THAT YOU CAN TRACK THE RETURN JOURNEY.
BREXIT - CHANGES FROM 1st JANUARY 2021 When sending items from UK to us for repair, you must complete a Customs Declaration Form CN22 to describe the contents of your parcel. Please remember that in faulty condition, parts have NIL/minimal value, therefore customers should describe contents accurately, for example, used boiler parts /faulty/not working and of nil/minimal value, to make it clear that you are not exporting new items. When we return repaired items, we complete a Customs Declaration form showing the repair cost as the 'value' of the goods. We have no control over, and are not responsible for, any extra charges /duties/taxes that may be imposed e.g. by HMRC or couriers/postal handling charges. We do not use courier firms to send items to UK, and to avoid extra handling charges we advise you to use normal post office services when sending items to us.
In January 2019 the business moved to France. Many PCBs can now be purchased as direct sale, due to large stocks held at our distribution hub. If you can't see the PCB you need just contact us by phone or email, and we will respond quickly.
From 13 February 2017...all our reconditioned PCBs have 2 years guarantee!
We ask customers to agree to us holding information on our system so that we can process orders and confirm warranty status in the event of query or warranty claim.
You also have the right at any time to give us notice in writing that any information held can be removed from our systems.